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7. What are the key work-related challenges faced while working from
home? (Q14)
Three things stand out in terms of key work related challenges: i. Infrastructure
Facilities and Tools; ii. Real time Benefits of Face to Face Interaction Lost; and iii. Loss
of informal knowledge sharing that kept colleagues connected on a personal level.
Source: SCOPE-ILO Online Survey, 2020
Besides the work related challenges mentioned above, two other challenges were
highlighted the most: a. getting preoccupied with unpaid care work (49.01%; n=965)
and b. blurred boundaries between work and personal life (55.41%; n=1091).
Respondents specifically pointing out to this blurring boundaries, some of them put it
as,
- Colleagues do not know where to draw the line and call up at odd
hours/weekends which were freer earlier;
- People have started calling any time day or night even on weekends or
holidays. I feel as if suddenly I have no personal time;
- There was no clear demarcation between office hours and personal time.
Bosses expected, since we are working from home, we will be available round
the clock;
- It made me realize that working hours need to be defined as calls/ discussions
used to be happening even after normal working hours.
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