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7. Zabel, D., & Smith, L. C. (2011). Reference reborn: breathing new life into public
services librarianship. Santa Monica, CA: Libraries Unlimited.
In this book the author presents the roles of librarians are constantly changing. Today it‘s not
unusual for librarians to also serve as trend trackers, data analysts, project managers, it troubles
shooters, marketers, and staffing specialists. Academic and staffing specialists. Academic and
public libraries across the country are experimenting with new service models to accommodate
new technology, budget constraints, and a clientele with new needs and expectations. Not
surprisingly, librarians are assuming revised roles as a result.
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