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Code of Conduct

Confidential information includes not only information received from customer, and

transactions between customer and the Company. All employees have a duty to safeguard
confidential information obtained in the normal business practice of the Company.

Employees shall avoid communicating confidential information, either in verbal or written form,
through public or online social media in order to protect such confidential information from outsiders.

Any text messages, pictures, audio messages or information that could cause conflicts or discord
within society, unlawful, or negative impact on the Company’s reputation, customers, individuals,

or groups shall be avoided.

The Company has a duty to not divulging information to third parties except under the

following circumstances.

1) The concerned party has been given prior written permission to do so;

2) Information disclosure complies with the laws.

3) The Company has a duty required by regulators to disclose information through public;

4) The disclosure is necessary to protect the Company’s assets without violation of the law.

7. Management of Conflict of Interest and Use of Internal Data

• Directors, executives and employees shall not place themselves in positions where their own
interests can conflict with those of customers or the Company. The decision shall be made

solely based on the best interest of customers and the Company.

• Directors, executives and employees must avoid the situation that may cause the conflict of

own interest with customers or the Company. If conflict of interest arises, it shall be ensured
that it is a fair treatment to customers and the Company by disclosing information or

denying to act or act another appropriately.

• Directors, executives and employee or family member that have direct or indirect interest
in conflict with, or may conflict with, the interest of customers or the Company,

shall disassociate from any involvement in making decision related to such interest.

• Any involvement in an external activity or position of directors, executives must not cause

conflict with customer or the Company’s interest, and must not cause any damages to
customer and the Company.

Corporate Sustainability Integration Department I Muang Thai Life Assurance Public Company Limited 14