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Code of Conduct

The Company believes in promoting good governance and the fair and transparent business

operations in accordance with the laws. It is also, therefore, strictly prohibited for employees in the
performance of their official duties to give anything of value directly or indirectly to the government
official, politician, organizations, company or related person to influence their actions in the

Company’s favor.

Should there be any demand for receiving, or giving of bribes, must be reported to the working
team assigned by the Company.

10. Gifts and Benefits

The Company’s policy on gifts, entertainment, and gratuities is designed to preserve
and maintain the Company’s reputation as a leading company that acts with integrity and bases
decisions only on legitimate business considerations. Other than as described below, gifts e.g.

sponsorships welcoming service entertainment reward and change, or other gratuities shall not be
received or solicited from people with whom we do business; as well as prohibition on payment of

hospitality expense or other expenses, doing so would compromise or give the appearance of
compromising, our position on any business decision taken by, or on behalf of the Company.

In the event that an outsider offers gift or benefit which must be approved by a supervisor,
but being under the circumstances where refusal is difficult, e.g. during meetings with customers,
the employees may accept the gift or benefit under the conditions that they must follow the

procedures specified by the Company.

The acceptance or offer of gift or benefit to induce the recipient to enter into an arrangement
that will result in a conflict of duties liable for customers is strictly prohibited.

11. Political Contributions and Activities

The Company has the political neutrality policy that the Company will not provide any of its
resources including but not limited to property, money, materials, or other benefits to assist or
support, or for any other benefits to political parties, politicians, or politics-related persons as well as

supporting political activities, whether directly or indirectly. However, the Company has respected
the political rights of employees as good citizens under the constitution by stipulating guidelines for
the employees to participate in politics as follows:

Corporate Sustainability Integration Department I Muang Thai Life Assurance Public Company Limited 16