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leaders are convinced that people have an intrinsic value
beyond their contributions as workers. They commit to
fostering an environment that encourages the personal
and professional growth of their follower and employees.

The servant-leader will also encourage the ideas of
everyone and involve workers in decision-making.
Servant-leaders believe that their role is to help other
people achieve their goals.
10. Building Community Servant-leaders strive to create a sense of
community both within and outside the work

organization.

Being just a service-oriented person, in the traditional notion of being a
servant, does not necessarily qualify one as a servant leader. Arlene Hall
has observed that doing menial chores does not necessarily indicate a servant
leader. Instead a servant leader is one who invests himself or herself in enabling

others, in helping them be and do their best. In addition, servant-leadership
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should not be equated with self-serving motives to please people or to
satisfy one's need for acceptance and approval.

The highest destiny of the individual is to serve rather than to rule. Albert
Einstein.

At the very heart of servant-leadership is the genuine desire to serve others
for the common good. The goal of the servant leader is to help people, not
just to make them happy. In servant-leadership, self-interest gives way to
collective human development. What distinguishes servant-leaders from

others is not the quality of the decisions they make, but how they exercise
their responsibility and whom they consult in reaching these decisions.
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62 Hall, A. S. 1991. "Why a Great Leader." In K. Hall Living Leadership: Biblical Leadership
Speaks to Our Day. Anderson, IN: Warner Press, p. 14.
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http://hci2010mmp.wiki.hci.edu.sg/file/view/Conceptual+Framework.pdf .
David Kolzow 50