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              60                 THE PRACTICE OF INNOVATION

              encroaching. By the year 2000, fifty percent or more of the steel used
              in the United States is likely to come out of mini-mills, while the large,
              integrated steel mills will be in irreversible decline.
                 There is a catch, however, and it is an important one. A similar
              incongruity between the economic reality of demand and the econom-
              ic reality of the process exists in the paper industry. Only in this case,
              we do not know how to convert it into innovation and opportunity.
                 Despite the constant efforts of the governments of all developed
              and most developing countries to increase the demand for paper—
              perhaps the only objective on which the governments of all countries
              agree—the paper industry has not been doing well. Three years of
              “record  profits”  are  invariably  followed  by  five  years  of  “excess
              capacity”  and  losses. Yet  we  do  not,  so  far,  have  anything  like  a
              “mini-mill” process for paper. For eighty or ninety years, it has been
              known that wood fiber is a monomer; and it should not be too diffi-
              cult, one would say, to find a plasticizer that converts it into a poly-
              mer. This would convert paper-making from an inherently inefficient
              and wasteful mechanical process into an inherently efficient chemical
              process. Indeed, almost a hundred years ago this was achieved as far
              as making textile fibers out of wood pulp is concerned—in the rayon
              process, which dates back to the 1880s. But despite millions spent in
              research, nobody has so far found a technique to produce paper that
              way.
                 In an incongruity, as these cases exemplify, the innovative solution
              has to be clearly definable. It has to be feasible with the existing,
              known  technology,  and  with  easily  available  resources.  It  requires
              hard developmental work, of course. But if a great deal of research
              and new knowledge is still needed, it is not yet ready for the entre-
              preneur, not yet “ripe.” The innovation that successfully exploits an
              incongruity between economic realities has to be simple rather than
              complicated, “obvious” rather than grandiose.
                 In public-service areas, too, major incongruities between econom-
              ic realities can be found.
                 Health care in developed countries offers one example. As recently
              as 1929, health care represented an insignificant portion of national
              expenditure in all developed countries, taking up a good deal less than
              1 percent of gross national product or of consumer expenditures. Now,
              half a century later, health care, and expecially the hospital, accounts in
              all  developed  countries  for  7  to  11  percent  of  a  much  larger  gross
              national  product. Yet  economic  performance  has  been  going  down
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