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                                    Source: Incongruities                63

              replaced by air freight, except for bulk commodities. Costs of ocean
              freight were rising at a fast clip, and it took longer and longer to get
              merchandise delivered by freighter as one port after another became
              badly  congested. This,  in  turn,  increased  pilferage  at  the  docks  as
              more and more merchandise piled up waiting to be loaded while ves-
              sels could not make it to the pier.
                 The basic reason was that the shipping industry had misdirected
              its efforts toward nonresults for many years. It had tried to design and
              build faster ships, and ships that required less fuel and a smaller crew.
              It concentrated on the economics of the ship while at sea and in tran-
              sit from one port to another.
                 But a ship is capital equipment; and for all capital equipment the
              biggest cost is the cost of not working, during which interest has to
              be paid while the equipment does not earn. Everybody in the indus-
              try knew, of course, that the main expense of a ship is interest on the
              investment. Yet the industry kept on concentrating its efforts on costs
              that were already quite low—the costs of the ship while at sea and
              doing work.
                 The solution was simple: Uncouple loading from stowing. Do the
              loading on land, where there is ample space and where it can be per-
              formed before the ship is in port, so that all that has to be done is to
              put on and take off pre-loaded freight. Concentrate, in other words,
              on  the  costs  of  not  working  rather  than  on  those  of  working. The
              answer was the roll-on, roll-off ship and the container ship.
                 The  results  of  these  simple  innovations  have  been  startling.
              Freighter traffic in the last thirty years has increased up to five-
              fold. Costs, overall, are down by 60 percent. Port time has been
              cut by three-quarters in many cases, and with it congestion and
              pilferage.

                 Incongruity  between  perceived  reality  and  actual  reality  often
              declares  itself.  But  whenever  serious,  concentrated  efforts  do  not
              make things better but, on the contrary, make things worse—where
              faster  ships  only  mean  more  port  congestion  and  longer  delivery
              times—it is highly probable that efforts are being misdirected. In all
              likelihood, refocusing on where the results are will yield substantial
              returns easily and fast.
                 Indeed, the incongruity between perceived and actual reality rarely
              requires “heroic” innovations. Uncoupling the loading of freight from
              the  stowing  thereof  required  little  but  adapting  to  the  ocean-going
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