Page 6 - CHEVRON THE QUALITY TIMES VOL 22 3RD QTR 1995 + FEUD FLYER
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® The Chevron Feud


               Kastenscbmj,dt and Shajiner Bal;tle It Out fir Best Tettitory

                 John Shwiner,  rg7'7.c.flay 444#czg„,  Wcj/ Pzz/ow Bc¢c6

             s recent graduates of the new Territory Manager
         Atraining in San Ramon, Jim Kastenschmide and I were
         anxious to hold a different type of dealer meeting to practice
         some of our new skills.  After some friendly friction at the
         local bagel shop over who had the best territory, we decided
         to hold a dealer challenge ("The Chevron Feud") to
         determine which of.us had the smartest dealers with the best
         service station image and compliance record.

         We selected the Palm Beach Gardens Marriott as the site of  first person to blow his or her New Year's Eve noisemaker
         the feud.  I pubhshed a flier called "The Treasure Coast  won the chance to ansver the question.  There were also
         Reporter" announcing the event, and the excitement began.  bonus questions which allowed contestants to earn extra
                                                               points.  Lawrence Prater kept score.
         Jim and I, along with Mike Robiuson, APSI trainer,
         developed a list of 45 questions covering such topics as the  Jim brought prizes rangivig from Chevron foam footballs,
         new Tedron program, C.T.S.E., image, Chevron          cooler bags and docks to Chevron gum.  We gave Chevron
         organizational structure, and co-op adverdsing.  We invited  gum to those contestants with the incorrect answer so they
         everyone from our territory, including two- and three-party  had "something to chew on."
         dealers, jobber dealers and APSI facilities personnel.
                                                               Afterward, we served a buffet lunch and everyone had a great
         Each team consisted of three people from each territory,  time.  The idea was to have fun and lean simultaneously.
         drawn randomly.  A series of five questions were asked of each  Although Shwiner's territory outscored Ka§teuschmidt's, there
         team and then a new group was selected and quizzed.  The  were no losers at this event.  RE

         Winners Chosen In Beautification Olympics


       Do^reljagria, Tldritory Manager, Atlanta
            out 100 Atlanta dealers and APSI locations took the
       A:hauenge to beautify their locations this summer by
       participating in a special landscaping program in conjunction
       with Pike Family Nurseries.

       The designers at Pike Nuseries suggested a layout of red,
       white, and blue flowers for sunny and shady areas consistent
       throughout our station net`rork.  In addition to free defivery,
       dealers received up to a 64% savings through Pike's discount
       and Chevron's co-op landscaping program.

       One of the most noticeable changes to our landscaping
       theme was the use of planters around the pump islands and
       buildings.  The plants are part of a recently approved  and 15 bronze winners.  The awards celebradon, coordinated by
       Headquarters urban landscaping progran designed to      Chris Deiser, was held at Stone Mountain park.
       "soften" the look at our locations.
                                                              Winning locations proudly display a sign which states, "This
       The evaluation consisted of a rating rystem geared toward  location has been chosen by Chevron and Pike Nurseries to be
       overall station presentation-landscaping appearance, exterior  a gold, silver, or brolize level winner in a landscaping and
       and interior appearance, and re§troom cleanliness.  Veteran  beautification contest."  If you notice one of these signs, please
       Ken  Berl)hill graded the 30 firmlists and chose 5 gold, 10 silver;  congratulate the dealer for his/her achievement. in
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