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5     Recommend for         Approval of          5minutes/employee             Head of Office,
                 Rewards               IPCR/OPCR and the                                  Personnel Office,
                                       recommendations                                    PMT

                                                  End of Transaction



           SPMS Standards

           For performance Indicators on Quality, Efficiency and Timeliness, please refer to the attached sample standards

           Generally, the following is observed in giving rating for Quality:

           Rating:  Range of Performance Quality, %

                             Rating                        Range of Performance Quality (%)
                                5                      96 -100% accuracy in the processing and
                                                       preparation of employee function, with no
                                                       mistakes
                                4                      86 – 95% accuracy in the processing and
                                                       preparation of  employee functions with 1 or 2
                                                       minor errors
                                3                        80-85% accuracy in the processing and
                                                       preparation with 3 or more minor errors
                                2                      75-79% accuracy in the processing and
                                                       preparation with major errors
                                1                      74 % and below – many errors, work is not
                                                       acceptable



           Office Rules & Regulations and Good Governance

           Adherence to Office Rules & Regulations

               a)  Wearing of Uniform and ID (Observance of MC 19, s. 2000)
               b)  Attendance to Flag Raising and Flag Lowering
               c)  Submission of Personal Data Sheet (PDS)
               d)  Submission of Statement of Assets, Liabilities & Networth (SALN)

           Good Governance

               a.  Liquidation of Cash Advance
               b.  Observance of Citizens Charter
                   a.  ARTA


           Appeals


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