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ALFAVOX creates highest quality solutions on the world market of advanced platforms for telecommunications
systems. As a supplier of Customer Experience solutions, ALFAVOX perfectly identifies the needs of modern
business, giving priority to building customers’ competitive advantage, while taking into account their
uniqueness and individuality. ALFAVOX’s offer is geared towards banking & finance, outsourcing, contact center,
e-commerce, customer service offices, power and gas industries, public administration and health
care. ALFAVOX offers a comprehensive portfolio of flexible, state-of-the-art telehealth solutions. Our Alfa
Contact Centre, ALFAVOX Virtual Consulting Room and AALIA Virtual Assistant form the core of our range. The
Alfa Contact Centre is a professional solution providing a smart and versatile communication service for medical
facilities. The ALFAVOX Virtual Consulting Room is a professional tool for establishing contact between doctors,
nurses and patients. AALIA, a voice bot for confirming appointments and answering patients’ most pressing
questions, relieves a facility’s staff of the burden of dealing with most standard queries.

The ALFAVOX Virtual Consulting Room protects healthcare professionals and patients:
• Remote consultation available 24/7/365
• Consultations carried out from anywhere, with no need to leave home
• Consultations with no need for masks, which are currently required for all conversations
• Elimination of the risk of transferring an infection
• Shorter waiting times in comparison to traditional appointments
• Medical personnel give advice and issue e-Prescriptions, e-Sick Notes or e-Referrals or further
diagnosis of the treatment

When it comes to transformation in the world of telemedicine, ALFAVOX is a tried and trusted partner.
Our experts are ready and waiting to help you achieve your metamorphosis.

Michał Góra Magdalena Kwiecień
Social media Website
President of the Board Marketing Development Advisor
m.gora@alfavox.com m.kwiecien@alfavox.com
+48 530 766 222 +48 796 107 133