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CHAPTER 7 BUILDING A CHAMPIONSHIP TEAM

work. They give their very best not because of the money they
will make or the promotion they will receive, but they feel an
intense sense of pride in doing great work.

While you can tell whether people have the MIND through
their educational background, past work experience and
achievements, evaluating if people have the HEART is more
tricky. Usually, I can tell if a person truly has the HEART by
the way they speak and carry themselves. People with HEART
have a radiant, positive energy that energizes the people
around them. These people are rare to find but you can
recognize it immediately when you see and feel them. Usually,
when I get a candidate asking me about the number of off
days they are entitled to or the hours they have to work, I
immediately know that they lack the HEART.

People with HEART and MIND are ultimately value creators.
They are people who constantly do more than expected and
create a hundred thousand dollars worth of value, for every
thousand dollars you pay them. They are proactive individuals
who make things happen and grow your business for you.

Step 2: Find and Attract Them

Once you know the kind of people you are looking for, you
have to look for them and attract them to join your company.
The important thing is to never ever compromise on the
standards you have set.

Many entrepreneurs make the fatal mistake of hiring someone
who does not meet their standards just because a post needs
to be filled urgently. Once you have the wrong person in your
company, it will take a lot more pain and loss of time and
money to remove that person. And if you don’t fire that person,
he/she will end up doing more damage to your company

SECRETS OF BUILDING MULTI-MILLION DOLLAR BUSINESSES 203