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CHAPTER 2 THE SUCCESS FACTORS OF MILLIONAIRE ENTREPRENEURS

If There Is Something Wrong With The Business, 41
There Is Something Wrong With the Owner

Millionaire business owners believe that if there is something
wrong with their business, it is only because there is something
they are doing or not doing right. They believe that they have
a 100% control over their business’s success and profits.

They believe that if they have problems with their customers,
it’s because they don’t understand customer-relationship
management. If they have a problem with sales, it’s because
they don’t understand marketing. If they have money problems,
it’s because they don’t understand finances. Similarly, if you
have operational problems, it’s because you don’t understand
operations. If you have employee problems, it’s because you
are not doing the right things in their recruitment, training
and retention.

By taking responsibility over your results, you are
acknowledging that you are creating it, either directing or
indirectly. This means that you have the power to change it.
People with this leaders’ mindset believe that ‘For things to
change, I must change first.’

How I Took 100% Responsibility for My Results
and Changed My Fortune

Let me share a personal example with you. In 2002, I launched
the Patterns of Excellence Program (POE), which I had developed
with my partner Stuart Tan. POE is a personal excellence
program, which uses NLP strategies to help individuals to
develop the mindset and communication skills needed to
achieve the success they want. The program was timely as the
country was undergoing a recession, and many people were
looking for ways to upgrade their skills in order to stay
competitive in the job market. At the same time, many people

SECRETS OF BUILDING MULTI-MILLION DOLLAR BUSINESSES