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INTRODUCTION 17





                                                                                                   ans, the horizons have widened.
                                                                                                   There is no defined end-point and
                                                                                                   the journeys are perpetual.  This
                                                                                                   is one of the biggest differences in
                                                                                                   the approaches of present times as
                                                                                                   against the predecessors.  Even the
                                                                                                   businesses set up these days do
                                                                                                   not want to confine themselves to
                                                                                                   a region, segment or territory. Eve-
                                                                                                   ryone wants to expand and aspire
                                                                                                   of going big.  From local to national
                                                                                                   and national to international.
                                                                                                     It is only a programme, vision
                                                                                                   like Digital India that connects the
                                                                                                   industrious India with the aspira-
                                                                                                   tional India. The rural India sees it
                                                                                                   as an enabler that brings them at
                                                                                                   par with the urban infrastructure
                                                                                                   and facilities. Urban India sees Dig-
                                                                                                   ital India taking them on a global
                                                                                                   benchmark.


                                                                                                   DIGITAL FIRST GOVERNMENT
                                                                                                   The incumbent dispensation led by
                                                                                                   Prime Minister Narendra Modi has
                                                                                                   rejuvenated sentiments and self-
                                                                                                   confidence in the citizens of one
                                                                                                   of the largest nations in the world.
                                                                                                   There is an urge in citizens, espe-
                                                                                                   cially youth to do something and
                                                                                                   dream big.  With him actively us-
                                                                                                   ing digital platforms like Twitter for
                                                                                                   connecting with the citizens, there
                                                                                                   is a new kind of view of the entire
                                                                                                   digital ecosystem from all walks of
                                                                                                   life.
                                                                                                      The government, which usu-
                                                                                                   ally believed in bureaucratic set-
                                                                                                   up where bringing in a change is
                                                                                                   not so easy and the work culture
                                                                                                   hasn’t seen much of innovation,
                                                                                                   has transformed.  Beyond govern-
                                                                                                   ment, even elderlies have started
                                                                                                   accepting digital communication as
                                                                                                   their favourite and they do not see
                                                                                                   it now as something beneficial to
                                                                                                   youth only.
                                                                                                     The government has not stopped
                                                                                                   in exciting the people about digital
                                                                                                   technologies only.  It has led by ex-
                                                                                                   ample and given a new level of en-
                                                                                                   ergy to digital first concept across
                                                                                                   the hierarchy of government.
                                                                                                     Be it from the policy point of view
                                                                                                   or the implementation, digital is
                                                                                                   the first priority of the government.
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