Page 3 - How do I Create Dunning Letters_JobAid_FINAL_Neat
P. 3
Creating Dunning Letters
The Process Schedule Request page displays.
1. Select the appropriate dunning
letter process.
1 (University) Select the AR Dunning process.
(Healthcare) Select a Healthcare Dunning
Letter job (EHI, EHM, EUH).
2. Click the OK button.
The University process is continued below. The
user will select the Process Monitor and view the
2 AR Dunning job, then run two additional processes
to produce the letter.
Healthcare users: skip to the View Report
Manager section later in this job aid.
(University only) The Dunning Letter Parameters page displays. 3. Click the Process Monitor link at the
top of the page.
3
The Process List displays.
For the AR_DUNNING process, ensure the Run
Status is Success and the Distribution Status is
Posted.
The process may take some time. Click the Refresh
button periodically to update the status.
4
4. Click the Details link.
The Process Detail page is displayed.
5 5. Click the Message Log link.
Emory Confidential and Proprietary Last Revised on 11/18/2016 Page 3 of 10
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