Page 4 - How do I Create Dunning Letters_JobAid_FINAL_Neat

Creating Dunning Letters

The Message Log displays.
 Make a note of the Dunning ID. You will need this

number for the Delete (Review) and Print
processes.
 The Log also displays the item count and the
number of customers included in the extract.

Review the Dunning Letter Items (University Only)

The Delete Items on Letter process gives the AR user a chance to review a dunning letter and delete items that are in
progress.

Navigation
Accounts Receivable > Customer Interactions > Dunning Letters > Delete Item on Letter

1. Enter the SetID that matches your

Business Unit.

2. Enter the Dunning Number.
1 3. Click the Search button.

2

3

Emory Confidential and Proprietary Last Revised on 11/18/2016 Page 4 of 10
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