Page 46 - PHR - Business In Action Magazine 5.9.23 (1)_Neat
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Take
   How do value propositions mesh                      Action               It doesn’t tell me as a consumer exactly
 with calls to action?                                                      what I'm getting, why I'm going to benefit
 In a perfect world, you will convert                                       from it, and how it’s different from Android.
 someone solely on the value proposition.                                   The tagline is more of an idea about the
 That said, nobody is going to complete             Review your             brand that conveys its voice and message
 your CTA if they don’t understand the              company’s value         versus its value.
                                                    proposition, and
 value. So I would say that if your CTA             ensure that you are
 is elsewhere, and it’s buried in a sea of          conveying it clearly    It goes back to abstract versus concrete:
 information, they’re going to forget the           to your audience.       more of your brand’s image, voice, and
 value proposition that they just read.                                     persona versus the value that your specific
 Always keep in mind that wherever your                                     product or service provides. When you
 CTA is, you need your value proposition                                    think of Apple, it's constantly innovating
 right there. They are so integral to each                                  to make life easier, and when you have
 other. For example, a potential customer                                   an Apple device, you’re a part of that
 may just say, “I don't know if I want a free                               community. That’s its value proposition.
 trial. It’s just an email that I’m going to
 have to unsubscribe from.” Reminding                                           Is it possible to overstate a
 them of the value is going to keep their                                   value proposition?
 interest and their business.                                               No. It needs to be apparent at the various
                                                                            touch points of a potential consumer,
   What’s the most common mistake                                           whether they’re coming to you from a
 with value propositions?                                                   brochure, a billboard, your social media,
 Going too creative. You have this one                                      or your website. It needs to be apparent
 statement, followed by a couple of short                                   at their first point of contact and the
 sentences. If you get too artsy with it, you’re                            key factor behind all your messaging,
 going to lose the meaning and information                                  graphics, testimonials, product pages,
 behind it, and your value proposition                                      and main pages. After all, it will drive your
 morphs more into a tagline or slogan. It                                   overall strategy.
 becomes too abstract.
                                                                            Unfortunately, I think a lot of companies
   What makes a value proposition                                           focus on their slogan, tagline, mission
 different than a tagline?                                                  statement, and even their positioning
 That’s a good question. Let’s take Apple                                   statement and sometimes forget the value
 as an example. Apple's tagline is Think                                    proposition. But it’s a very important tool
 different. That's not their value proposition.                             that’s often overlooked. n







 42 / BUSINESS IN ACTION                                                                         businessinaction.com / 43
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