Page 80 - 高中英语书面表达短平快

〖参考范文〗

Dear Sir /Madam,

I am writing to you to express my disappointment regarding

a smart phone produced by your company, which I bought

recently. Unfortunately, the product does not ring for incoming

calls and is unable to send text messages.

I contacted your customer service and was informed that

the model is out of stock. In addition, there are no spare parts,

and, as a result, the phone cannot be fixed. I am extremely

disappointed by the quality of the product. As a paying

customer, I expect you to replace my current phone with a new

one.

I hope that you understand my situation and address this

matter as soon as possible. Thank you for your time and

consideration.

Sincerely,

Bu Manyi

74