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As you know we have recently expanded Speak to Lead What will be your advice to someone who has recently
worldwide, so for the people outside of the SJO Site, how can you joined Amazon RA family?
describe RA SJO?
Always have a Day 1 mentality! Be resilient! Adaptability is
We have an extremely multicultural and diverse team; one of our main necessary in Amazon. There are many things happening in a
characteristics is that our people come from different backgrounds, fast pace and a bunch of new things to learn in RA. Become an
from a professional standpoint, education and roots. We are a team expert and have confidence, be proud of your decisions and
who is close to each other, most of it is influenced by the way Costa understand the impact of your work. Keep in mind the fact that
Rican culture is and what characterize us, people warm and affective you, as part of our team, influence the life of seller partners,
with each other, they are always looking to work together towards right owners, buyers and other peers.
common goals.
One thing I could bring up is that I know the potential of our people. Who is Jose Roberto Calderon, can you tell us a little bit
SJO has brought the opportunity to create a strong talent pipeline with more about your story outside Amazon?
new ideas to contribute with RA globally, which brings a lot of My job background before Amazon was in shared services
enrichment to the team. I´m proud to say that SJO is a place where companies, I worked for around 9 years in places such as
talent is well noticed, our intention is to keep adding value and Hewlett Packard, WNS, B&S Consultants. My areas of expertise
allowing RA to become successful in each site. were related to service level management and
people/operations management. I studied Business
Talking a little bit about Amazon, we all follow the principle every Administration in the University of Costa Rica. When I came to
day is Day 1. During this journey, we learn new things. Can you Amazon, almost three years ago, I was hired as an external
share with us one of probably many learning experiences you manager for our department (formerly MPA) this gave me the
have had that helped you to grow in your career? opportunity to implement all of my previous knowledge, but

Be intentional; and what I try to say is that you need to understand also gave me the chance to learn from experienced leaders in
that everything you do or try to achieve within Amazon needs to have other sites such as BLR and HYD. (Till today… I keep doing so)
a clear goal since the very beginning. You need to have a clear view of On a personal manner I am married, I have a daughter named
your goal. Seneca once said, “There is no favorable wind for the Camila that loves riding bicycle and pets (who doesn’t?)
sailor who doesn't know where to go”. Define your goals at the Interesting fact, my wife also works at Amazon in the fraud
beginning of the journey. What I have learned in this growth path is department but for Buyer dept. So not only has Amazon
how to leverage my experience and skills combining them with what I brought me the possibility of professional development, but it
am passionate about. For example, I truly enjoy working with people, also gave me the opportunity to meet my best friend.
pushing them to become the best versions of themselves. My team and
I are always working together to achieve the highest standards, we That´s a beautiful story! Can you tell us a little bit more
focus on giving the extra mile; this is what motivates me and makes about your outside activities?
me strive for new Costa Rica is known for their passion for soccer and well I am
challenges. The initial questions you should make yourself when included in that category I am a big fan of instruments; I can
developing your skills are “what do I want to achieve? “Which areas I play a little bit of guitar and piano. It is a helpful hobby to
need to develop to get there?” These questions are essential in order to release some stress. When it comes to relax and just unplug, I
create a clear path and start that journey of growing not only in a really enjoy watching Netflix after a hard workday, but
company like Amazon but also in your life. Set up small smart goals in videogames are also a good choice.
your life/professional development, groom yourself with the skills
required to achieve those goals and work intentionally towards the
completion of them will have a big impact in your career development.

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