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                which was previously proven to be cumbersome and time-consuming.

                Successful application of such practices helps us to improve the efficiency of
                court procedures, reducing costs and minimising delays.


                        With respect to the enhancement of efficiency, we are currently

                piloting an electronic hearing recording system which involves the filming of

                court proceedings which will be kept on record in digital format for future
                reference. The system is believed to reduce post-hearing disputes regarding

                the accuracy of statements made during proceedings. Also, we are piloting a

                system where the parties can now file requests online for an order to assign

                an estate administrator and set court dates via a video link in Civil Court.

                To further enhance the efficiency of communication between the Court and
                the public, an official LINE account-INSIDE COJ, which is an online chat

                application was set up and used as an effective and timely channel to

                broadcast any progress, updates or other necessary developments that
                we would like to communicate with fellow judges, court personnel as well as

                the public.


                        To strengthen public trust and confidence, it is important that the

                public has easy and convenient access to court services. To achieve that, we

                have developed the Case Information Online Service system which enables

                registered parties or authorised lawyers to track the information of their cases
                such as trial dates or court orders online as well as submitting requests

                to copy documents or make necessary payments. Furthermore, we have

                established a user-friendly tracking system where parties can track the status
                of their cases online. This means that their information is readily accessible

                without them being required to be physically present at the court.






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