Page 64 - I5O Guide
P. 64
I5O=Idea. Information. Insight. Implementation. Intervention. Outcome.
i5o Consulting Services
Category 2: Learning Environment and Support Systems
2.4 - Support Services Standard Operating Procedures
Support services (administrative and technical support) for instructors, instructional designers and
development staff, program evaluators and/or administrators prior to, during and following learning
events. Examples of this may include training and/or support services in a standard operating
procedure (SOP) manual that is given to staff involved in the design, development, delivery and
evaluation of learning events.
