Page 19 - Streamlining Forms

Communication

• Develop a communication plan: Create a well-defined communication plan that
outlines the objectives, target audience, key messages, communication channels,
and a timeline for each phase of the BPR project.

• Identify stakeholders: Identify all the relevant stakeholders who will be affected by
the process changes. This includes employees, managers, customers, suppliers,
and any other individuals or groups involved in the process.

• Tailor messages: Craft clear and concise messages that address the needs and

concerns of each stakeholder group. Tailor the messages to ensure they are easily
understood by the intended audience.

• Choose communication channels: Select appropriate communication channels to

deliver the messages effectively. These can include in-person meetings, email
updates, newsletters, intranet portals, training sessions, videos, or any other
means that reach the target audience.