Page 21 - Streamlining Forms
P. 21
Training
• Assess training needs: Conduct a thorough assessment of the training needs by
identifying the skills, knowledge, and competencies required to effectively work
with the new process. This assessment helps in tailoring the training program to
meet the specific needs of the employees.
• Develop a training plan: Based on the training needs assessment, create a
comprehensive training plan that outlines the objectives, content, delivery
methods, resources required, and the timeline for training activities.
• Create training materials: Develop training materials that provide a clear
understanding of the new process. This can include training manuals, job aids,
presentations, videos, e-learning modules, or any other instructional resources
that facilitate learning.
• Choose training delivery methods: Select appropriate training delivery methods
that align with the nature of the new process and the target audience. Common
training modes include instructor-led training sessions, workshops, online training
modules, on-the-job training, simulations, or a blend of multiple methods.
