Page 4 - Pointcare Rehab Process and Tips

5. Accept: You plan to see the patient today

6. Reschedule: Reschedule: You plan to see the patient this week, but on a different day

within the work week (Sunday to Saturday)

***When you are rescheduling an 11 visit and you choose a reason marked with a “Y”, this gives

you, the clinician, the ability to reschedule the visit without scheduler involvement.

7.

8. Rescheduling a SOC or an Initial Eval (00 or 01)

First, write a Scheduler notification coordination note first via medical records, “Features”
section, indicating reason for rescheduling.

9. Then press reschedule, and choose a reason, but it will always go back to the
scheduler to move the visit. This process is NOT automatic

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