Page 18 - Homecare Homebase: Skilled Nursing Training Manual

• enters HHA Schedule into Calendar
• enters HHA Tasks into Aide Care Plan
• enters Coordination note (HHA Order) to indicate HHA hours to primary and secondary payor (if applicable)
• completes SOC Assessment, signs off on visit note, and Syncs.
• calls Contract Admin to place HHA Order after Sync
• informs Contract Admin that it is an HCHB patient the following information:
1) Staff ID
2) Patient Name
3) HCHB MRN
CLINICIAN provides Contract Admin the Order information:
1) HHA Schedule
2) HHA End date
3) If Split Bill, number of hours billed to primary payor and secondary payor if applicable
4) Service Type (e.g., Mutual Care/Cluster Care)
5) At least 1 personal care task
6) Special Requests (e.g., pets in the homes, smoking, Kosher)
7) Primary Language
Other instructions (e.g., use side door to ring doorbell)
CLINICIAN ends call.

HHA Initial Order after SOC

CLINICIAN creates a physician order and enters the HHA Schedule and HHA tasks into AIDE Care Plan
• Enters Coordination note (HHA Order) to indicate HHA hours to primary and secondary payor (if applicable)
• Completes visit, signs off on visit note, and Syncs.
• Notifies CFM to obtain approval
• Calls Contract Admin to place HHA Order after Sync.
• Provides Contract Admin the Order Information:
o Staff ID and HCHB MRN
o HHA Schedule
o HHA end date
o If Split Bill, number of hours billed to primary payor and secondary payor if applicable
o Service Type (e.g., Mutual Care/Cluster Care)
o At least 1 personal care task
o Special Requests (e.g., pets in the homes, smoking, Kosher)
o Primary Language
o Other instructions (eg. Use side door to ring bell)
CLINICIAN ends call.

HHA Order Update
CLINICIAN add a physician order for HHA Frequency change if number of days is increasing or decreasing (Physician
order is NOT required for any change is hours) and updates calendar
CLINICIAN adds Coordination note (HHA Order) to indicate HHA hours to primary and secondary payor (if applicable)
CLINICIAN syncs HCHB
CLINICIAN Notifies CFM to obtain approval
CLINICIAN calls Contract Admin to update HHA Order
• Provides Contract Admin the Order Information:
o Staff ID and HCHB MRN
CLINICIAN provides Contract Admin the updated Order information.
*If Split Bill, number of hours billed to primary payor and Secondary Payor if applicable
CLINICIAN ends call.

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10/1/2018