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2. Based on the sales letter below, answer the questions that follow.

KM Company
4220 Angle Drive

Los angeles, CA 90017

January 12, 2018

Sandra Smith
555 Weston Way
Vacaville
FLA, 33505

Dear Ms. Smith,

We, KM Company are glad to introduce our new product to you. We are in this business

since past 12 years and have a very good repute in market. We have introduced a new and
fine range of laptops with latest features and are available at very attractive prices.

Now, we are proud to introduce our new laptop MS 500 to you. You will be surely satisfied

with its performance and features. In addition to it we are providing an offer of 30% off
for you as our preferred customer.

For more details you can log on to our website www.kmcomputer.com. Feel free to contact

us for any queries.

Yours truly,

Mike Ben

Mike Ben,

Marketing Manager

Glossary:
repute: reputasi performance: kinerja in addition to: sebagai tambahan satisfied: puas
feature: ciri/keistimewaan attractive: menarik offer: penawaran queries: pertanyaan-pertanyaan

1. Which one is the letterhead? Circle.
2. Who is the recipient of the letter above?
3. What product is being promoted?
4. Why does Sandra Smith get 30% discount?
5. How can the recipient get more information about the product?
6. Which sentence convinces the customer that she won’t be dissapointed with the product?
7. Who is Mike Ben? Where does he work?

Page 22 | Business English 1- Department of Management UMY