Page 23 - Business English 1_Neat

B. VOCABULARY

Enquire/ inquire (verb) To look for information
Preferred customer (noun) Buyer who comes back often
Representative A person who acts on behalf of another person, company,
(noun) policy...
Enclosure (noun) A supporting document that is enclosed in an envelope with a
letter
Indent (verb) To start (a line of text) further from the margin than the main
part of the text.
Proofread (verb) To Read and mark any errors
Seal (verb) To close an envelope by folding part of it over and sticking it
down
Letterhead (noun) A sheet of paper with a printed heading stating a person's or
organization's name and address.
Tone(noun) Way of sounding
Recipient (noun) One that receives or is given something
In regard (preposition) As concerns; with respect to
Indent (verb) To start (a line of text) further from the margin than the main
part of the text.
Respond (verb) To say something in reply

Complete the following sentences with the suitable word/phrase from the chart above.

1. Before you _______ (verb) and send your letter, make sure to _____________ (verb) it.
2. In block format, you do not need to ____________ (verb) each paragraph.
3. The _____________ (noun) of the first paragraph was optimistic, so I wasn't expecting the bad news in

the middle.
4. You will be notified as soon as your registered letter reaches the ____________ (noun) and is signed

for.
5. For details of the product, please see the ___________ (noun) of this letter.
6. Our address and phone number are printed on our ____________ (noun) and envelope.

7. We’re writing you _____________ (prep) to the-email we received on Thursday.
8. We apologize for __________________________ing (verb) back to you so late.

9. I’m writing to you as the __________________ (noun) of the Quick Jump Corp.
10. As our ______________________ (noun) we will give you a special discount for this new product.

11. We would like to _________ (verb) from you whether you can send us your product catalogue.

Page 20 | Business English 1- Department of Management UMY