Page 14 - Modul English Communication In Nursing

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Phase 1. Pre-interaction Phase 2. Orientation
This is the preparation phase before This is usually the first meeting when
meeting patients. nurses establish trust and set the

foundation for building the nurse-patient
relationship.

Actions to do: Actions to do:
✓ …………………………………………………………………….. ✓ ……………………………………………………………………..

✓ …………………………………………………………………….. ✓ ……………………………………………………………………..
✓ …………………………………………………………………….. ✓ ……………………………………………………………………..

Phase 3. Working Phase 4. Termination
This is the phase where the relationship gets This is the final stage where patients are
deeper to address concerns, identify prepared for the discharge or the end of the

emotions, and promote changes. treatment.

Actions to do: Actions to do:

✓ …………………………………………………………………….. ✓ ……………………………………………………………………..

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