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to send emails with SecureZip, which   Section 11.3.2.4.13, and the Tax-  to the denial of innocent spouse
         creates ZIP files that are encrypted, to   payer First Act.              relief for [taxpayer name] for
         transmit the redacted case file to taxpay-    We request a copy of the fol-  income tax years 2011 and 2012.
         ers and their authorized representatives.  lowing documents in reference to
           Under the Taxpayer First Act, P.L.   [taxpayer’s name] innocent spouse   Diligent advocacy
         116-25, when a conference has been   request for the income tax years   Be patient, document all work, and fol-
         scheduled, the Independent Appeals Of-  [xx,xx,xx,xx]. The documents should   low up within 60 days if no response
         fice must ensure that a specified taxpayer   be sent to [practitioner and address   is received. Protect the clients’ rights
         is provided access to his or her admin-  and email address] as representative   as taxpayers. Remember that not all
         istrative file, other than documents the   of [taxpayer name].      IRS personnel are up to date on the
         taxpayer has provided to the IRS, no   ■   All Internal Revenue Service   new changes and IRS procedures are
         later than 10 days before the date of   documents and history sheets of   not always followed by IRS personnel.
         the conference. A specified taxpayer is   any IRS employee in the Innocent   Speaking to a manager can be helpful
         defined as any taxpayer whose adjusted   Spouse Unit, including [name],   where a practitioner believes that proper
         gross income on the original filed return   and the senior manager, including   procedures are not being followed. Ev-
         does not exceed $400,000 for the tax   [name], in the Innocent Spouse   eryone has a boss.
         year to which the dispute relates, or any   Operation Unit, involved in the   Remember to reassure clients as
         nonindividual taxpayer (entity) whose   preliminary determination to deny   their advocate, but do not guarantee
         gross receipts do not exceed $5,000,000   innocent spouse relief to [tax-  results in today’s environment. Keep
         for the year to which the dispute relates.   payer] for the income tax liabilities   clients informed throughout the process
         If multiple tax periods are associated   for tax years 2011 and 2012.   of working with the IRS, and most of
         with a dispute, the IRS regards the tax-  ■   All Internal Revenue Service   all be patient.   ■
         payer as eligible for access to the case file   employees’ case files, notes, work-
         if any one period meets the above crite-  papers, administrative file, history
         ria. As a best practice for practitioners, it   sheets, including but not limited
         is recommended that the request for the   to notes and records of third-party
         case file be incorporated into the request   contacts, third-party interviews, a   Contributor
         seeking Appeals’ review of the case.  list of third-party contacts, client
           Since formal guidance is lacking, the   interviews, handwritten notes,   Larry J. Wolfe, CPA, is the owner of
         following sample wording is suggested   emails, records created or ob-  Larry J. Wolfe Ltd. in Skokie, Ill. He is a
         when requesting the administrative file:  tained, including but not limited   former chair of the AICPA’s Tax Practice
                                               to printed or typed documents,   and Procedures Committee. For more
           This is a request under the Freedom   computer printouts, computer   information about this article, contact
           of Information Act, 5 U.S.C. Sec-   tapes or disks, or any similar items   thetaxadviser@aicpa.org.
           tion 552, and IRC Sec. 6103, IRM    of any IRS employee in reference



         AICPA RESOURCES



         Articles                                           Reference chart
         Karl, “COVID’s Impact on Penalties and IRS Services,” AICPA   IRS Hotlines Quick Reference Chart, tinyurl.com/2jc724np
         Insights blog (Sept. 17, 2021), tinyurl.com/huxree96  (AICPA members)
         Stigile, “Resolving IRS Hardships With the Taxpayer Advocate   CPE self-study
         Service,” 51 The Tax Adviser 666 (October 2020),
         tinyurl.com/msbvdp38                               IRS Disputes: Identifying Options for Your Client — Tax Staff
                                                            Essentials, tinyurl.com/5ym3yt7r
                                                            For more information or to make a purchase, visit
                                                            aicpa.org/cpe-learning or call the Institute at 888-777-7077.






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