Page 112 - IRS Plan

Part III
Part I Part II Obj 1 Obj 2 Obj 3 Obj 4 Obj 5 Part IV Part V

Improve organizational structures
5.7 and governance: The IRS will
implement new organizational structures
and distributed and transparent decision
processes to support more collaborative,
effective and efficient tax administration

Build a culture of service and
5.8 continuous improvement: The IRS
will build a customer-centric culture
by empowering employees and leaders
to put the customer first and rewarding
outstanding service

The IRS is committed to a diverse and inclusive
workplace culture that embraces diverse strategies
that support tax administration with integrity and
fairness for all. We are committed to a workplace
where employees are respected, valued, trusted
and appreciated because of their differences.
Creating a workplace environment that taps
into the unique talents and strengths of different
employees improves employee satisfaction
and productivity and our ability to serve the
American public and achieve our mission. We will
incorporate equity, diversity, inclusion and
accessibility (EDIA) throughout the initiatives
below.

IRS IRA Strategic Operating Plan 105
Part II: Objectives and Initiatives