Page 114 - IRS Plan
P. 114
Part III
Part I Part II Obj 1 Obj 2 Obj 3 Obj 4 Obj 5 Part IV Part V
4. Engage in best-in-class candidate
assessment. Reduce barriers to entry, improve 3 FY 2024
the application experience and reduce skills Position description (PD) review
deficiencies by moving to digital-based skills conducted, and most critical PDs
assessments. These assessments will focus updated to include plain language
on skills that correlate with success in a and commensurate compensation
particular role. FY 2024
5. Simplify the hiring experience 4 Asynchronous interviews and digital
for candidates. Simplify and streamline the customer-service assessments for hiring
application process by building an applicant- integrated as standard for customer-
facing status tracker, creating a job-matching service representatives
aptitude test to help applicants find the right
roles more quickly, and developing a new, FY 2024
user-friendly, easily navigable application 5 Digital candidate assessments used
website that increases accessibility. as part of the candidate selection
6. Streamline the onboarding process for process for all roles
new hires. Ease barriers to smooth onboarding
through a standardized, improved welcome FY 2024
experience for new employees, provide 6 Redesigned hiring processes to improve
new employees with access and technology applicant experience and talent matching
more quickly, and offer more flexible training. implemented
7. Strategically automate and outsource
operations to increase capacity when 7 FY 2025
necessary. Explore technology options and Hiring status-tracker developed to
determine where contracting firms can be increase transparency in recruiting
engaged for work surges to support rapid
onboarding or automated processing when
necessary. Key dependencies
8. Review all position descriptions and job 5.1 depends on projects in initiatives:
requirements. Working with the Office of 4.2, 4.3
Personnel Management and the Department
of the Treasury, review and update position Initiatives dependent on projects in 5.1:
descriptions and qualification requirements, 1.9, 2.4, 2.7, 3.2-3.6, 5.2, 5.4
such as education and years of experience;
use analytics where possible, based on the
latest best practices; and identify where we may
be excluding potentially strong, suitable talent.
Milestones
FY 2023
1 Hiring plan driven by business demand
delivered
FY 2023
2 Additional geographic options for hiring
pursued
IRS IRA Strategic Operating Plan 107
Part II: Objectives and Initiatives
