Page 41 - KZN Top Business Portfolio-eBook 2022

STAGE TWO focuses on foundational governance, which will be achieved. Measurements need to include
includes all aspects an enterprise is required to have in operational quality outcomes, as well as meeting
place to be regarded as a good corporate citizen. These governance best practice outcomes and stakeholders’
include such items as SARS tax clearance certificates, hopes and expectations.
Letters of Good Standing from Dept of Labour (COIDA/ Engagement is perhaps the most important
UIF), CIPC documents detailing enterprise registration
confirmation and current directors. component of achieving success and is the result of
attracting the right people to help guide the business
STAGE THREE is about processes and assurance that along its intended path. People whose purpose aligns
outcomes are achievable within the enterprise’s guiding with that of the enterprise and leaders’ vision and feel
structures and foundation. a sense of purpose and commitment begin to enjoy
their work and thrive in their roles. It is the leader’s
STAGE FOUR is a Round Table Meeting where a
professional business consultant meets with a business responsibility to create an engaged and ethical work
leader and follows a Sustainability Reporting process environment, and they do this by helping everyone
which includes four Pillars and thirty-two action areas. to feel they belong, that their individual and team
The Pillars are Leadership, Functional Area Foundations, contributions are valuable, and ensuring the culture
Measurements and Engagement. and intentions of the business support value creation.
STAGE FIVE is about testimony, where BusinessFit wants Quality assurance is an essential component in
to hear from companies and customers that have used ensuring an enterprise’s growth and prosperity.
the enterprise’s services, and that their experience has Quality assurance must become the foundation in
been positive. a business and provide guidance and direction to
each person in the organisation, as well as ensure
Quality Assurance governance standards and stakeholder expectations
Quality assurance is the key differentiator in creating are maintained. Quality assurance processes are
successful and sustainable businesses, but of course, often not considered critical in start-up and small
a structured quality assurance plan is not enough on enterprises, and hence the high failure rates of
its own to guarantee meeting defined outcomes. A lot enterprises that occur at this level.
depends on the leader’s ability to clearly define the BusinessFit has recognised that quality assurance
enterprise intentions, as well as providing confidence standards, when implemented correctly within an
that the vision is achievable.
enterprise, significantly increases the enterprise’s
We work with leaders in helping them define the ability to achieve success. Successful enterprises
enterprise value creation, its financial sustainability create sustainable employment, and as such,
model, and develop the culture needed to drive the quality assurance and a well-structured governance
organisation forward. We encourage a business minded framework is essential in building thriving enterprises
approach and ensure that there are defined milestones and support growing nations.
to guide the enterprise in reaching its intended
outcome. Confidence is critical, and as we know, comes
from having experience and know-how, having access BusinessFit APP
to resources and reliable networks, and that leaders and
staff are representing their authentic selves.
Functional foundations are made up of the activity Introducing
groups which include marketing, operations, finance, Companies
systems, legal, human resources and other, and is where Introducing companies to
quality assured enterprises
administrative, reporting and quality outputs are co- able to contribute
ordinated. To a large degree these activity groups are towards their supplier and
procurement needs.
common in all enterprises. However, size and industry
type do create their own unique variances. Newly set
up enterprises often have centralised decision making,
where the leader will likely be involved personally in
all activities of the enterprise. Leadership style and
involvement must change considerably as the business
grows and should mature into defined role profiles Helping
Entrepreneurs
and standard operating procedures, and then into and SMEs
outcome-based teamwork. Helping entrepreneurs
and SMEs introduce
best-practice into
Defining measurements and outcomes is essential, their businesses; meet
as success is the outcome of meeting an intentional reporting, compliance and
governance expectations;
aim. Without clearly defining where the enterprise and be introduced into new
networks and markets.
is heading, there is little hope that any specific goal
If anyone would like to be part of this
www.businessfit.co.za 39
test phase initiative, please contact
Lindiwe Bhadi, BusinessFit Admin Manager
on lindiwe@businessfit.co.za for more
information.