Page 66 - KZN Top Business Portfolio-eBook 2022

ICEBOLETHU GROUP

Icebolethu Security Services, Icebolethu Academy,
Icebolethu Properties and Investments, Icebolethu
Catering, and Icebolethu Memorials.
No. of Employees: 1 700
Bank: ABSA, Capitec, First National Bank, Nedbank and
Standard Bank
KEY PERSONNEL
CEO: Nomfundo Mcoyi
CEO: CONTACT DETAILS
Nomfundo Mcoyi
Physical Address: 277 Umbilo Road, Congella, Durban,
Full Name of Company: Icebolethu Group 4000
Tel: +27 (0)31 719 1865
Icebolethu Group Comprises: Icebolethu Funerals, E-mail: nomfundomcoyi@gmail.com;
Icebolethu Burial Services, Icebolethu Tombstones, lihle@kenakosa.co.za; events@icebolethu.co.za
Icebolethu Funerals UK, Icebolethu Foundation, Website: www.icebolethugroup.co.za

A LIFESTYLE BRAND products and services to people belonging to group
schemes such as companies, churches, stokvels, clubs,
Icebolethu Group was established in 2009 by Group associations and similar groups. The aim is to make
Chief Executive Officer Nomfundo Mcoyi who was Icebolethu Group accessible to all those who need it
inspired by the need for a reputable funeral service and through partnerships with bigger organisations,
provider, particularly in black communities. Through members are covered and get to enjoy Icebolethu
hard work, unwavering dedication, and ambition, benefits through the scheme funeral cover. The
thirteen years later, Icebolethu Group has over one company also has a fleet centre, an academy for staff
hundred and thirty customer service branches and training and two call centres.
mortuaries including two call centres, an academy, The company’s motto, “We do life with you” is shown
and admin offices in Durban and Johannesburg. through the company offering lifestyle products to
its clients through partnerships with brands like Pick
Seven years ago, Icebolethu Group opened a branch
in London, England specifically to take care of South n Pay, Shoprite, Ster Kenikor, Nu Metro, The Foschini
Africans and SADC nationals living and working in Group, Steers, Milky Lane, Woodford Car Hire and
the United Kingdom (icebolethuinternational.com). other established brands. The company has also
The London branch mainly offers repatriation and partnered with a payment portal company, allowing
funeral cover. its members to pay their premiums at many retailers
across the country.
Nomfundo Mcoyi is the KwaZulu-Natal Chairperson
of the South Africa Funeral Practitioners Association The company provides a 24-hour call centre service
and is serving her second term effective in January and has packages designed to suit the desired target
2022. Nomfundo also sits on the Board of Services audience to ensure maximum customer satisfaction.
SETA and is a shareholder of Scribante Labour The vision of Icebolethu Group is to be the centre
Consultants as well as Blacksuits. Amongst her many of excellence in the funeral Industry. This influences
accolades, Nomfundo published a cookbook titled the ethos and organisational culture of the company
“Boardroom to the Kitchen with Nomfundo Mcoyi” and is filtered throughout the organisation within all
in December 2020. structures and departments.
Within Icebolethu Funerals is Icebolethu Corporate The mission of the company is to deliver exceptional
which offers group scheme funeral cover that provides service and to perform dignified funerals and services.

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