Page 62 - KZN Top Business Portfolio-eBook 2022
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HIRSCH’S






                                          Bankers: Standard Bank
                                          KEY PERSONNEL
                                          Chairman: Allan Hirsch
                                          Executive Director: Margaret Hirsch
                                          CEO: Richard Hirsch
                                          Brand Manager: Luci Hirsch Jackson
                                          Managing Director: Paul Brown
                                          Financial Director: Scott Power
                                          Merchandise Director: Kumaren Moodley
                     Hirsch family        Admin Director: Paul Lockwood
                                          Operations and Sales Director: Norman Brassell
       Full Name of Company: Hirsch’s     CONTACT DETAILS
       Industry Sector: Trade - Retail    HEAD OFFICE
       Services / Products: Merchandise   Physical Address: 1211 Umgeni Road, Durban
       Date Established: 1979             Tel: +27 (0)31 582 4401
       No. of Employees: 850              E-mail: paulb@hirschs.co.za
       Auditors: Keller Williams          Website: www.hirschs.co.za


       ENTREPRENEURIAL SPIRITS            products for the home. In KZN in 2000, they started
                                          their Home Store concept, where almost everything
       Allan and Margaret Hirsch started their family run  for the home can be purchased under one roof. This
       appliance business in a tiny showroom in Umhlanga   proved to be a great success and two  years later,
       Rocks  Drive,  Durban  in  1979.  Today  Hirsch’s  has   in 2002, they took the concept to Gauteng. In April
       grown into a  chain of mega appliance  and home   2012 they opened their first branch in Cape Town
       furnishing stores in KwaZulu-Natal, the Cape and   (Milnerton). They also have a strong online presence
       Gauteng. Their strength, they believe, is in their well-  with customers from around South Africa shopping
       trained staff and customer service.  from Hirsch’s online site.
       The Hirsch’s started off small, building a strong   Over the past 43 years their entrepreneurial spirit
       base of customers over the years, first with repairs   has helped drive the growth of the business. In 1983
       and second-hand repaired appliances and then as a   Allan bought a couple of microwaves believing that
       fully-fledged appliance retailer. Hirsch’s is very much   this was one of the new must have products. He
       a family run business with all four members of the   was disappointed to still have microwaves in stock
       Hirsch family involved in the day-to-day operations.   at the end of the month. The Hirsch’s decided to
                                          have an evening  cooking demonstration and sold
       As a family, the Hirsch’s form a formidable force   11 microwaves on the first evening. However, once
       supported by their management team who have
       a strong commitment to the same goals. They are   people bought the microwaves, they didn’t know
                                          how to use them, so Margaret started a microwave
       backed  by  850  permanent  employees who are  as   cookery school.
       dedicated to the company as the Hirsch’s and their
       management team are.               Margaret said, “I always say to people, “If you knew
                                          that you were going to succeed, would you try it?”
       A Solid Reputation
                                          and they always say ‘Yes’. Don’t let anything hold
       Over the years the company has continued to build a  you back from trying new things in your life.” Despite
       solid reputation by being associated with big brands,  the downturn in the economy in the last two years,
       giving great service and carrying a wide range of  Hirsch’s have still managed to open three new
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