Page 10 - KZN Business Sense - Vol.6 No.1
P. 10

BLUE SECURITY




         OUR HERITAGE                  the communities that they     very strong. “As you deliver, so
                                       serve are safe places.        the brand gets stronger, we are
          Blue Security recently        “We want to make sure        in a space where Blue Security
         celebrated 30 years of service   that Durban is a safe place.   is a household brand,” added
         to the greater Durban         Everything that we do is to   Van Bemmelen. “It is about
         community in 2019, with the   create a safer tomorrow for our   having an edge on everyone else
         company growing from a small   kids and for the generations to   and to keep on delivering, to
         local business into a trusted   come,” says Darren Lategan,   keep on challenging the system
         household name.               Sales and Marketing Director.  and doing something different.
          Durban entrepreneur and       This vision is filtered by the   It’s about our neighbourhood.”
         former policeman, Peter       Manco and Exco teams to all    The Blue Zone model
         Anderson founded Enforce      staff members, which is a key   comprises tailored offerings
         Security in 1989. The         success driver for the company.   around the geographical
         company’s initial focus was on   “We are on the same page, we   footprint of the area, type of
         guarding commercial premises.   always get that right,” says Van   crime affecting the area and
         However, a request for an alarm   Bemmelen.                 the community requirements
         system to counter intruders                                 for the area. Services may be
         was the start of a change in   The management teams also    combined to include dedicated
         direction. From entry level   constantly communicate with   armed response vehicles
         alarm systems, the company    each other as well as ensure   servicing a pre-determined
         then grew to include both     that all employees have access   footprint, guarding, CCTV,
         electronic intruder detection   to pertinent information.   license plate recognition
         and armed response services.                                technology and remote CCTV
                                       OUR EMPLOYEES
          In 2003, the national guarding                             surveillance.
         business was sold in order     “The core of Blue Security    “Everything we do in the
         to focus on the development   is that the company has       business environment, all
         of the Durban based armed     committed employees with      goes to one point, which is the
         response operation. This      integrity and who can be      customer. How can we make
         led to the establishment of   trusted,” explains Lategan.   the customer feel safe in South
         two separate entities namely                                Africa? How do we make every
         Enforce Guarding and Enforce   Consequently, staff members   person, in every home, and in
         Electronics.                  are appointed according to    every situation feel safe?” asks        A smarter, safer
                                       strict criteria. While skills
          After 17 successful years    can be taught, it is essential   Jackson.
         in the industry, Enforce      to ensure that the people      “Blue Security is not just         home and business.
         Electronics was rebranded as   employed have the right      about making money but is
         Blue Security in 2006.        attitude and understand the   focused on giving back to the
                                       culture of the company. New   communities the company      are not being left behind,”   intends to continue to
         OUR LEADERSHIP                employees undergo a full      serves. Through the Blue     explains Jackson.             deploy technology throughout
                                       day compulsory induction      Angels Community Trust, an                                 Durban to get ahead of the
          Blue Security has a large    programme so that they        NGO, the company supports      “One of the challenges is if   criminals and will continue to
         management and executive      appreciate the nature of the   victim of crime. In addition,   you think that you are only   employ technology internally to
         team who support the current   security business so that each   Blue Security puts a lot of effort   doing armed response and   ensure customer service.
         Group CEO, Henk van           person is committed to the                                 monitoring, you are being left
                                                                                                                                  “What people should
         Bemmelen.                     brand, its future, and will live   into neighbourhood watches,   behind. We go out and look for   understand is that Blue
                                                                     training its clients how to be
                                                                                                  first world successes to bring it
          Says Van Bemmelen,           its values.                   safer,” says Lategan.        to a third world country,” says   Security’s determination to be
         “The leadership team was                                                                 Van Bemmelen.                 the best in South Africa. We
         handpicked, and it is all about   OUR CUSTOMERS             OUR SUCCESS                                                don’t want any surprises. We
         leading from the front, it’s                                                               New technology includes     want to bring new technology,
         about driving this business.”   “Customers choose ‘Blue’     As criminal activities have   virtual estates and virtual   especially technology that
                                       because it is a brand they can   changed so has Blue Security   patrols, monitoring premises,
          Brian Jackson, operations    trust, we are the strongest,” says   had to evolve over time, which   and open zones to get ahead of   is not in the country, to the
         director says, “The core team   Lategan.  They are aware that   has been key to company’s   criminal activity.         market first,” concluded
         really drives the ship for us,   the company has been around   success. “By evolving we are                            Jackson.
         which make us strong. We      for a long time and has a     giving our clients a better    Crucial to the company’s      Van Bemmelen emphasised
         have a very diverse and very   proven track record in making   experience,” explains Lategan.  evolution has been in a focus   that Blue Security is defined by
         dedicated leadership team who   the customer feeling safe.                               on a proactive rather than a   its commitment to its business
         support the group CEO.”                                      “The company has continually   reactive approach to security.   model and to the safety of its
                                        Blue Security is a brand     questioned what it needs to
          In addition, the company has   synonymous with the use of   change as a business and in   THE FUTURE                  customers. 
         a clear vision of where it wants   technology to fight crime.   the environment in which it
         to go, which is to ensure that   Consequently, its service side is   operates to be the leader. We   In the future Blue Security   W: www.bluesecurity.co.za































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