Page 4 - Kindness - No Forward

Table of Contents

• Introduction

• Silver Rule #1: The Rule of Difference

• Silver Rule #2: The Rule of Agendas

• Silver Rule #3: The Rule of Regard

• Silver Rule #4: The Rule of Empathy

• Silver Rule #5: The Rule of Listening

• Silver Rule #6: The Rule of Respect

• Silver Rule #7: The Rule of Signals

• Silver Rule #8: The Rule of Dignity

• Silver Rule #9: The Rule of Support

• Communications on the Job

• Communicating to Groups