Page 22 - Team Member Handbook Aug 2020.docx

POLICY: CORRECTIVE ACTION Policy #10
CREATION DATE: September 2015
REVISION DATE: February 2018, June 2020

EFFECTIVE DATE: January 2016
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VERBAL WARNING

A verbal warning may be given to any team member when a violation of Center policies
or procedures has occurred. A verbal warning may be given by any supervisor and
need not be preceded by any other disciplinary action. Team members are not required
to sign for receipt of a verbal warning.

WRITTEN WARNING
Team members may be given a written warning for violations of Center policies and
procedures. The written warning will clearly describe the deficiency in the performance or
conduct and will cite the policy, licensing regulation or procedure violated. The written
warning will contain a corrective action plan, which will outline the necessary action to correct
the deficiency (ies) and a time table under which the corrective action must occur.

Team members are required to sign for receipt of a written warning. Signature of receipt does
not indicate that the team member agrees with the written warning, it simply indicates that they
have been made aware. Failure or refusal to sign the written warning will be considered
insubordination and will result in disciplinary action up to and including termination.

Copies of all documentation regarding corrective action plans will be sent to the Chief
Executive Officer.

FINAL WRITTEN WARNING
Team members may be given a final written warning for violations of Center policies and
procedures. The final written warning will clearly describe the deficiency in the performance
or conduct and will cite the policy, licensing regulation or procedure violated. The final
written warning will contain a corrective action plan, which will outline the necessary action to
correct the deficiency (ies) and a time table under which the corrective action must occur.

Team members are required to sign for receipt of a final written warning. Signature of receipt
does not indicate that the team member agrees with the final written warning, it simply
indicates that they have been made aware. Failure or refusal to sign the final written warning
will be considered insubordination and will result in disciplinary action up to and including
termination.

Copies of all documentation regarding corrective action plans will be sent to the Chief
Executive Officer.

SUSPENSION
Suspension shall not require prior verbal or written disciplinary action. This policy is to be used
as a guide for team member’s, but is not inclusive of the reasons or causes of suspension.
Suspension is an action approved by the Chief Executive Officer. Notification of suspension may
be written or verbal.