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COMPONENTS INVOLVED IN SOLVING A CASE STUDY



                  There is no standard form for a case study. Case studies will vary in
                  length, style, and format and data presentation. However, the route to
                  understanding and arriving at a decision for any case study is simply a

                  process, driven not by the search for answers but rather, by continually
                  asking questions such as, ‘Why?’, ‘What was the cause?’ and ‘What
                  was the effect?’ If these can be answered then solution generation and

                  justification for such are well underway.

                  In a normal teaching situation the lecturer will ask you to put yourself in

                  the position of a consultant, a football coach, or a manager in a
                  company whose job is to address the uncertain future facing the
                  organisation. You are required to undertake a diagnosis of the current

                  health of the organisation and give a prognosis on how it can be
                  improved. Your recommendations must be realistic and you must
                  address the various functions involved in running the organisation as

                  well as its overall strategy.


                  Three broad questions may be asked of any case:


                         1. Where are we now?

                         2. Where are we going?


                         3. How do we get there?
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