Page 33 - The Case Lab Book

The second approach was the European approach, and it consisted of
an eclectic, unstructured study of the processes taking place within the

organisation. This was done by employing a checklist of questions, such

as:

1What are the facts of the case?
2What problem(s) are evident in the case?
3How can these problems be defined?
4Do we need more information?

5What is/are the cause(s) and what is/are the effect(s)?
6Can the problem be classified?

7How do we evaluate the information available?
8What are the constraints?

9 What is the solution and what alternatives are there to it?

The following methodology draws on both the Harvard and the
European case methods of analysis and as such may be equally well

applied to manufacturing, service or not-for-profit organisations.

Don’t:
- accept any one approach as definitive;
- take only one view as written in stone;
- ignore any approach that allows analysis to be undertaken effectively

Do not i

DO:
Try and use both approaches to make sense of the case study and its materials

c: COMPONENTS INVOLVED IN SOLVING A CASE

STUDY