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Chapter 1
Standards and Certification
The most logical place to start is to explain Standards
and Certification. By definition, a “standard” is a set
of requirements to help companies develop, control
and manage processes, materials, products, services,
technologies and systems. The management system
standards discussed in this book are just that –
business requirements that can be applied across an
entire organization.
Just as there are a multitude of industries, there are a
multitude of standards. Each standard is assigned a
number and year. For example, the International
Organization for Standardization (ISO) assigned
ISO 9001 to the most current Quality Management
System (QMS) standard. The standard for the
Aerospace industry is assigned AS9100 and the
Environmental Management System (EMS) is ISO
14001. As previously mentioned, the requirements
within the standards touch the entire business, not
just the areas within a company that are focused on
statutory, regulatory, quality, environmental or safety.
All standards outline the specific requirements
companies must meet to become “certified”.
Standards that are related to an industry, such as
aerospace or automotive contain requirements that
are specific to that industry.
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