Page 12 - VIA SERVICES PROPOSAL

CALL NET

Inbound Services

Customers appreciate the convenience of a single point of contact, provided they receive an appropriate
response. Our inbound call center services facility works best to provide our client’s customers with
single point of contact for all their service questions. These are areas of our strength:

Customer service, customer technical support
Online Sales / Order Taking & Entry
Reservations
Appointment Setting
Customer Query Resolution
Subscription services
Sales Support
Pre-Sales/Post-Sales & Order
Help Desk services.
Customer Relationship Management
After-hours support

Outbound Services
Let us bring special experience to your costumers and increase your sales through our outbound call
center services.

Telesales
Appointment Scheduling / setting.
Product Promotion.
Retention programs
Research Surveys and Polling.
Customer Satisfaction Surveys
Telephone and Web Based Business Development.
Up Sell / Cross Sell Campaigns.
Surveys.
Direct Sales B2C.
Direct Sales B2B.