Page 13 - VIA SERVICES PROPOSAL

Consulting Services

Call Center Set up – we design and implement call centers

Call Center Management – consulting the best way of managing call centers

Outsourcing Services

We offer dynamic, custom solutions for outsourcing your call center and customer service unit. Our
professional customer service team will handle your clients and lead them to the great experience of your
products/services.

Call Center manage services – Full call center operations management

Customer Services – we can operate your customer service unit on your behalf.

CustomerXP

Customer service is the act of taking care of the customer's needs by providing and delivering
professional, helpful, high quality service and assistance before, during, and after the customer's
requirements are met. We name it Customer Experience (CustomerXP)

Customer Service As one of our strength, Easyworld Co. Ltd we are offering the following:

Customer service trainings

Customer care Unit Management

Capacity Building trainings