Page 346 - AR PAM 2024 HIGHRES_4 Direksi

Performa 2024 Laporan Manajemen Profil Perusahaan Analisis dan Pembahasan Manajemen
2024 Performance Management Report Company Profile Management Discussion & Analysis

Perlindungan dan Penghargaan bagi Pelapor Protection and Rewards for Whistleblowers
Pedoman Whistleblowing System (WBS) Perusahaan mencakup The Company’s WBS Guidelines include provisions governing
ketentuan yang mengatur perlindungan terhadap pihak Pelapor protection for Whistleblowers and Reported Parties, with the
maupun Terlapor, dengan rincian sebagai berikut: following details:
• Identitas Pelapor dijamin kerahasiaannya oleh Perusahaan. • The Company guarantees the confidentiality of the
Whistleblower’s identity.
• Perusahaan menjamin perlindungan terhadap Pelapor dari • The Company guarantees protection for Whistleblowers from
segala bentuk ancaman, intimidasi, ataupun tindakan tidak all forms of threats, intimidation, or unpleasant actions from any
menyenangkan dari pihak manapun selama Pelapor menjaga party as long as the Whistleblower maintains the confidentiality
kerahasiaan pelanggaran yang diadukan kepada pihak manapun. of the violation reported to any party.
• Perlindungan terhadap Pelapor juga berlaku bagi para pihak • Protection for Whistleblowers also applies to parties conducting
yang melaksanakan investigasi maupun pihak-pihak yang investigations and parties providing information related to the
memberikan informasi terkait dengan pengaduan tersebut. complaint. The Company also guarantees the confidentiality
Perusahaan juga memberikan jaminan kerahasiaan identitas of the Reported Party’s identity until the status of the person
Terlapor sampai berubah status terperiksa, apabila Terlapor being investigated changes, if the Reported Party is not proven
tidak terbukti melakukan pelanggaran sebagaimana dilaporkan to have committed a violation as reported by the Whistleblower,
oleh Pelapor, Perusahaan memberikan jaminan atas nama baik the Company provides a guarantee for the Reported Party’s
Terlapor. good name.

Perusahaan memberikan apresiasi kepada Pelapor yang laporannya The Company shows its appreciation to Whistleblowers whose
terbukti mampu mencegah atau meminimalkan terjadinya reports are proven to prevent or minimize deviations that can harm
penyimpangan yang dapat merugikan Perusahaan. Namun, apabila the Company. However, if the results of the investigation show that
hasil investigasi menunjukkan bahwa laporan disampaikan tanpa the report was submitted without good faith, was not supported by
itikad baik, tidak didukung bukti yang valid, mengandung unsur valid evidence, contained elements of lies, slander, or defamation,
kebohongan, fitnah, atau pencemaran nama baik, maka Pelapor then the Whistleblower may be subject to sanctions or prosecuted
dapat dikenai sanksi atau diproses hukum sesuai peraturan yang in accordance with applicable regulations.
berlaku.

Sosialisasi WBS WBS Socialization
Penyebaran informasi terkait WBS di lingkungan internal Perusahaan Socialization of information related to WBS within the Company is
dilakukan melalui berbagai media resmi milik Perusahaan yang carried out through official Company media aimed at by all PAM JAYA
ditujukan kepada seluruh Insan PAM JAYA, serta dipublikasikan Personnel, and published through the Company’s official website.
melalui situs web resmi Perusahaan.
Jumlah Pengaduan dan Tindak Lanjut Number of Complaints and Follow-ups
Selama tahun 2024 berikut adalah jumlah pengaduan (pelaporan) During 2024, the number of complaints (reports) received and
yang masuk diterima dan ditindaklanjuti oleh Perusahaan: followed up by the Company were as follows:

Pelapor Terlapor Perihal Tindak Lanjut
Tindak Lanjut
Whistleblower Reported Party Description Follow-up
Nihil Nihil Nihil Nihil

Nihil Nihil Nihil Nihil

Laporan Tahunan 2024 346 Annual Report 2024