Page 13 - HMS -- Windward RFP -- updated 2017-04-19 1502

INFORMATION REQUESTED OF THE ASSOCIATION MANAGEMENT COMPANY

1. A description of how your association management company is organized
Main & proximate office locations (addresses)
1260 Old Alpharetta Road
Alpharetta, GA 30005

How long in business: Incorporated in 1993
Number of Managers: 15 + 3
Number of Employees: 48
Are employees bonded? Explain coverage.
RESPONSE: Management companies do not “bond” employees. Risk management is
addressed through insurance. The association (should) have fidelity insurance which
covers both the association directors and the management company.

2. An indication of your ability to provide support for each aspect of the Scope of Services
section above. Also indicate services that you typically outsource.
RESPONSE: HMS does not outsource any of our core services. HMS provides services to
over 163 associations, comprising of approximately 20k homes. The RFP identified many
contracted services, such as landscaping, tree services, etc. These are not typically
management company services.

One service that is identified in Section 8 – Contract Administration, is OLM – Landscape
Inspection. HMS offers the same inspection and landscape service management for a
significantly lower expense. Our Project Management service offers an economical
replacement for OLM. (reference Jim Grant from BA).

Describe your Firm’s philosophy of managing community associations in no more than
100 words
RESPONSE: Homeowner Management Services, Inc. has been committed to serving
Community Associations since 1993. HMS is locally owned and operated, providing a
full menu selection of management services. Our company is an Accredited Association
Management (AAMC) staffed by accredited management professionals. Our managers
are given the support of an administrative and accounting team so that they can focus
on managing your community. We offer cutting edge technology and services to our
clients. You can customize your package to suit your needs. You should not have to
pay for services that you do not need. HMS provides Respected, Responsive, and
Reliable services.

Number of Communities Managed
RESPONSE: 163 management agreements covering community management, utility
invoicing, financial services, employment management, commercial office park
management, and consulting.

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