Page 33 - HMS -- Windward RFP -- updated 2017-04-19 1502
P. 33

Management Functions


                                                                 Available from HMS




                                                 FINANCIAL SERVICES



                     ACCOUNTS RECEIVABLE, ACCOUNTS PAYABLE & GENERAL LEDGER
                                                        SERVICES



                Conduct collections of member assessments (dues) which includes:
                      Preparing Association assessment policy
                      Sending invoice statements monthly, quarterly, semi-annually, or annually
                      Billing for special, non-recurring assessments
                      Prompt depositing of assessment collections
                      Processing and charging for NSF payments

                Handle delinquent member accounts which includes:

                       Processing of delinquent accounts to ensure all necessary collection actions are taken as
                       required, including:
                      Charging late fees and interest as directed by the Board of Directors
                      Sending professional monthly late notices
                      Sending warning letter of pending collection action
                      Sending lien warning letter
                      Lien preparation through legal counsel*
                       * A one-time $100 fee charged to the homeowner’s account. Attorney is given login access to
                        homeowner’s account information through the web based management software.
                      Coordination with the legal counsel
                      Developing and assisting members with Payment Plan options *
                       * $8 fee added to each payment; paid by homeowner
                      Lien release letter

                Pay monthly bills which includes:
                      Using any of the following payment approval methods:
                          1. set limit authorization,
                          2. regular schedule pre-approved,
                          3. officer authorization
                      Providing documentation of all payments to Association Treasurer
                      Verifying Supplier and Vendor insurance coverage
                      Providing Rush Handling of checks when necessary for a $10 fee


                Prepare monthly financial statements which includes:
                      Providing a complete financial report package in easy to understand formats:
                          Income Statement, Balance Sheet, General Ledger, Budget Comparisons, Assessment
                          tracking, & other custom reporting optionally available from our systems
                      Providing statement delivery via paper format or email format
                      Reconciling a checking account statement
                      Reconciling a savings/investment account statement



                                                                                                  Page 33 of 46
   28   29   30   31   32   33   34   35   36   37   38