Page 35 - HMS -- Windward RFP -- updated 2017-04-19 1502

Management Functions

Available from HMS

MEMBERSHIP AND FACILITIES

Services Included with Basic Financial Package:

 24-hour emergency phone access for Association property issues.

 Maintains current membership roster, including tenant, offsite owner
address, etc., when available

 Sales transaction support which includes:
 Preparing real estate Closing Letters
 Preparing assessment release and Account Status Letters
 Providing proof of Insurance coverage Declaration Statement
 Completing Planned Community Questionnaire when necessary
 Providing other documentation requested which includes closing agent

 Welcome Kits and introduction which includes providing:
 Association covenants and rules
 Pamphlet describing responsibilities in the Association
 Current Association directory, officer list, etc.
 Other material the Association may provide

Additional Services Available for a fee:

 Clubhouse/pool/facility reservation scheduling for a $45 fee per reservation
which includes:
 Maintaining facility reservation schedule
 Supplying reservation usage agreement
 Collecting reservation deposits
 Verifying condition of facilities before and after use
 Verifying facility condition post-event
 Posting reservation schedule on website

 Access System Maintenance for clubhouse/ gate/ pool for an additional fee:
 Maintaining computer database of access codes
 Updating access schedules of members

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