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GSD : KAIZEN REPORT 17 – SUDUT INFORMASI
KAIZEN TEAM/STAFF : DR AZAH/ DR FATHNI / MLT EMA/ MLT SEEK
FACILITY : PATHOLOGY HOSPITAL TANAH MERAH
WHAT WAS THE PROBLEM?
No written guideline on the further workup for critical value of hematology test
WHAT WAS CHANGED, IMPROVED OR IMPLEMENTED?
A guideline and flowchart on further workup was done for critical value of hematology test, hence standardized the further workup and at the same time
guide the MLT on what to do
BEFORE AFTER
WHAT WAS THE BENEFITS?
1. Easy for MLT to refer.
2. Avoid any mishandling of the critical value.