Page 78 - WCPP Annual Report 2021-22_Draft #7.6.2

Annual Report for the 2021/22 Financial Year
Vote 2: Western Cape Provincial Parliament
Part B: Performance Information

Programme 3: Public Engagement
Strategic Actual Planned targets Actual Devia on from Comment
objec ve achievement 2021/22 achievement planned target on/reason for
performance 2020/21 2021/22 to actual devia on
indicators achievement
for 2021/22
has to commence.

Strategy to address underperformance:

Improved rela onship building with stakeholders aimed at meaningful engagement:
The SMS func onality tes ng and launch will be concluded in 2022/23. The digital pla orm procurement
process will also be expedited.

Increased opportuni es for the public to par cipate in legisla ve ac vi es:
SMS integra on is being finalised and will result in finaliza on of the stakeholder database. Addi onal sectoral
event will be planned for the 2022/23 financial year. In terms of expansion on partnerships the strategic shi
will be to focus on individual ins tu ons of higher learning.

11.3.6.2. Programme performance indicators, planned targets and actual achievements

Subprogramme: Stakeholder Management and Communica on Services
The purpose of this subprogramme is to provide stakeholder management and communica on
services.

Programme Actual Planned targets Actual Devia on from Comment
performance achievement 2021/22 achievement planned target on/reason for
indicator 2020/21 2021/22 to actual devia on
achievement
for 2021/22
1 Percentage Not achieved: 5% Achieved: 3.3% There was an
year-on-year 0% increase 8.3% increase in the
increase in from the traffic to the
website Previous year’s Actual: website as a
sta s cs in Baseline in 76 549 website result of more
respect of website sessions users accessing
website Sta s cs in recorded the website for
sessions respect specific content
Baseline: of website e.g. live
2019/20 sessions streaming of
(audited) Actual: House si ngs
Total 76 958 70 680 website and commi ee
website sessions ac vi es.
sessions recorded

2 Percentage Achieved: 5% Achieved: 3.7% Increase in
year-on-year 16% increase 8.7% WCPP ac vi es
increase in from the being profiled
social Previous year’s Actual: 3 437 on social media
media baseline in tweets and resulted in an

Annual Report for 2021/22 Financial Year Page 71