Page 88 - OSEP Educator LG
P. 88

Types of Questions:

               How questions are phrased will determine the amount and the quality of information
               received from the person/s being spoken with. The type of question that should be asked
               will depend on the situation and the type of information being looked for.
                              Open question                         Closed question

                Definition    An open question is a question that   A closed question is a question that
                              invites comment                       invites a one-word answer such as
                                                                    ‘yes’ or ‘no’

                Example       ‘Tell me where you have experienced   ‘Have you experienced … before?’
                              before?’                              ‘Which button do you press to turn on

                              ‘Explain how you would start the      the machine?’
                              machine.’

                Tips for      Use open questions;                   Use closed questions when:
                Use             When you want to hear                There is only one acceptable/true

                                 feelings/ideas/opinions                answer to the question
                                When you want to stimulate           When you do not want to spend
                                 discussion                             too much time on this subject
                                For more detailed responses
                                When you want to know prior
                                 knowledge


                              Direct Question                       Indirect question
                Definition    A direct question is a question posed   An indirect question is a question
                              to a particular person.               posed to the group in general, rather
                                                                    than to a particular person.


                Example       ‘John, what are your thoughts on…?’   ‘Does anyone have any thoughts
                              ‘What are your thoughts on … Jenny?’   about…?’

                Tips for      Use direct questions when you want    Use indirect questions:
                Use           to:                                     In the early stages of working with
                                Hear the opinion of a particular       your group, if you don’t know the
                                 person
                                                                        group members very well – a
                                Engage a particular person and
                                                                        direct question may embarrass
                                 encourage him/her then to enter
                                                                        someone by putting them on the
                                 into the discussion
                                                                        spot.
                                Check a particular person’s
                                 comprehension                        When you don’t mind who
                                                                        responds.
                                Deter an ‘overly enthusiastic’
                                 learner from answering every
                                 question, so that others have a
                                 chance to speak.









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