Page 215 - QAP Manual 2020
P. 215

NCI™ ADULT IN-PERSON SURVEY (IPS) 2020-21




             PS-2      41.    Does your case manager/service coordinator ask what you want? (Does
                             your case manager/service coordinator ask what is important to you?)
                           (Does _________________________________ask what you want?)

                           □  98. Not applicable – doesn’t have case manager/service coordinator, or
                               person doesn’t communicate with case manager/service coordinator

                           □  2. Yes
                           □  3. Sometimes
                           □  1. No
                           □  99. Don’t know, no response, unclear response

            PS-2       42.    Are you able to contact your case manager/service coordinator when
                             you want to? (Can you talk to your case manager/service coordinator
                              when you want to?)
                           [This can include the person’s preferred form of communication including
                           messaging.]

                           □  98. Not applicable – doesn’t have case manager/service coordinator or
                               doesn’t contact case manager/service coordinator
                           □  2. Yes

                           □  3. Sometimes
                           □  1. No
                           □  99. Don’t know, no response, unclear response

                       Usually, people’s services get reviewed or looked over once a year. This often
                       happens at a IPP meeting with your case manager/service coordinator.

                       43.    Did you take part in the last IPP meeting?
                           □  98. Not applicable – No IPP meeting →Code 44-46 as ‘Not applicable’

                           □  2. Yes
                           □  3. Had the option but chose not to →Code 44-45 as ‘Not applicable’
                           □  1. No →Code 44-45 as ‘Not applicable’
                           □  99. Don’t know, no response, unclear response →Code 44-45 as ‘Don’t
                               know, no response, unclear response’

                       44.    At the IPP meeting, did you know what was being talked about? (Did
                              they use words you understood? Did they have the meeting in your
                              preferred language?)

                           □  98. Not applicable – did not take part in the IPP meeting
                           □  2. Yes
                           □  3. In between





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