Page 391 - QAP Manual 2020
P. 391

Section II

 Q#   Q   Indicator/Intent   Suggested Rephrase and Tips   Other Notes
 ACCESS TO NEEDED SERVICES/SUPPORTS

 95   Do you need any of   The proportion of people who      Read all response options along with
 these additional   need additional services and   definitions and examples to ensure the
 services?    supports   person understands what is being asked.
                      Surveyors may use previous conversation to
                      help with this question (e.g., if the person
                      mentioned wanting to move, when asking
                      about assistance finding/changing housing
                      surveyors may say “You mentioned possibly
                      wanting to move, do you want help to do
                      that?”).

 Do you need any of these additional services? (continued)

 Service   This is about the case manager/service   This information may have come up earlier in the meeting,
 coordination/case   coordinator – this item refers to whether the   specifically in the service coordination section (Section I) or as part
 management   person would like a different person and/or   of the choice section.
 additional support from the support coordinator.

 Respite/family   Support that provides caregivers and the person   Surveyors may frame this question to individuals as whether they
 support   who receives services a time-limited ‘time away’   need more help to do things without family support.
 from each other. Includes recreational respite
    Suggested phrasing: “Respite is support to give you and (your
 care.
    family/support provider) a break and a bit of time away from
 If a person lives independently and receives paid   each other. Do you need (more) respite?”
 day supports, this would not apply.




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